Bank of America has been ordered to pay $250 million by the CFPB, $100 million to harmed customers and $90 million in penalties to CFPB and $60 million in penalties Office of the Comptroller of the Currency. This was because Bank of America:
Systematically double-dipped on fees imposed on customers with insufficient funds in their account
Withheld reward bonuses explicitly promised to credit card customers
misappropriated sensitive personal information to open accounts without customer knowledge or authorization